🤖 AI in Finance

90% of Top Credit Unions Cling to SMB Loyalty Via Digital Payments—But for How Long?

Ninety percent of the nation's top credit unions report winning small business loyalty through digital payments. But SMBs aren't sold yet—they're just biding time.

Graph showing 90% of top credit unions retaining SMB loyalty via digital payments tools

⚡ Key Takeaways

  • 90% of top credit unions attribute SMB loyalty to digital payments tools like RTP and Zelle Business. 𝕏
  • SMBs are restless due to slow legacy payments but sticking around—for now—thanks to CU upgrades. 𝕏
  • Long-term win requires open APIs and scalability, or fintechs will poach. 𝕏
Published by

Fintech Pulse

Informed capital. Intelligent coverage.

Worth sharing?

Get the best Finance stories of the week in your inbox — no noise, no spam.

Originally reported by PYMNTS

Stay in the loop

The week's most important stories from Fintech Pulse, delivered once a week.